A strong staff applying excellence to their work is a profit center in every business enterprise.
This has been true but only recently recognized. Every process has a transaction cost, application cost and record keeping cost that is recoverable but seldom taken advantage of.
Up until now most enterprises didn't know how to take advantage of these business applications.
Before management can take full advantage of this profit center a foundation of intellectual capital needs to be built into the staff. This is an internal process that is manifested externally. In coaching terms the process is based on who the staff is being when they are doing the tasks.
A proven staff excellence program encompasses these ten areas:
Managers and executives have staff because they recognize the need for assistance in completing processes. The best recognize the two way communication channels of Manage Up and the trust that it involves.
To shift the staff from a line item on the expense sheet to a profit center on the balance sheet demands a specific assistance without political or ideological agendas. This assignment requires a principled professional who
When this is achieved and the staff consistently demonstrates itself as a profit center, then the work is done.
Three weekday mornings over a two week period with a follow-up session 3 weeks later. Total of 12 workshop hours in 5 week period.
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Weekly coaching sessions with the staff and monthly sessions with the executives they report to. Total of 12 coaching hours per month. Minimum commitment of 6 months required. For staffs of up to 10 people.
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